TexlaCulture.ai is looking for an HRMS Implementation Executive who will work with customers during HRMS setup, implementation, rollout, training and ongoing support activities.
The role is suitable for professionals who understand HR processes and enjoy working closely with HR teams across different organizations. The position provides an opportunity to work directly with the Founder and collaborate with Product and Engineering teams to understand how HRMS solutions are planned, implemented and enhanced for real customers.
The HRMS Implementation Executive will be responsible for managing customer implementations, understanding HR workflows and configuring HRMS solutions according to business requirements. The role will involve working on employee records, onboarding, attendance, leave management, payroll processes and other HR operations.
Key Responsibilities:
Lead the HRMS implementation process for assigned customers.
Understand customer HR workflows and translate business requirements into suitable HRMS configurations.
Support setup of employee records, onboarding processes, attendance management, leave management, payroll and other HR processes.
Schedule and manage customer HR discussions and implementation calls.
Understand customer queries, prepare meeting notes, track action items and ensure timely follow-ups.
Support product testing, user training and go-live activities.
Provide post-implementation support by handling routine customer requests and helping users effectively utilize the HRMS platform.
Understand customer change requests and new requirements, document them clearly and coordinate with the Founder and Engineering team for review.
Maintain implementation checklists, customer documentation and project updates.
Ensure smooth customer experience throughout the implementation lifecycle.
Required Skills and Experience:
1 to 3 years of experience in HRMS implementation, HRMS support, HR technology customer support or HR operations with HRMS exposure.
Good understanding of HR processes including onboarding, attendance, leave management, payroll and employee separation.
Strong Excel skills with experience handling employee data, reports and implementation documentation.
Good communication skills with the ability to coordinate effectively with customers and internal teams.
Strong organizational skills with attention to detail.
Ability to manage follow-ups, responsibilities and customer requirements effectively.
A responsible, patient and solution-oriented approach towards customer delivery.
This role offers an opportunity to build a long-term career in HRMS implementation, customer delivery and HR technology solutions.
Industry: HR Technology and Software Solutions
