Description : Industry: IT Consulting and IT Services | Employee Size: 501-1,000 employees. Stratacent is looking for a strong HR Operations professional with 12+ years of hands-on experience in HR Operations & Shared Services, responsible for leading end-to-end HR service delivery for a large global workforce. Key Responsibilities: Lead global HR Shared Services operations covering onboarding, employee lifecycle management, HRIS transactions, and offboarding. Act as escalation point for complex employee lifecycle, payroll, compliance, and benefits issues. Serve as Process Owner and SME for HRIS platforms including Workday, Zendesk, and digital HR tools. Partner with HR Technology and IT teams to design, test, and deploy system enhancements. Oversee centralized onboarding including background verification, documentation compliance, system provisioning, and induction programs. Manage end-to-end offboarding including exit interviews, final settlement inputs, and statutory compliance. Coordinate with payroll, finance, IT, and security teams. Design and deliver HR dashboards, MIS reports, SLA metrics, and employee experience insights. Use HR analytics to forecast workloads and improve operational efficiency. Conduct HR audits, data quality checks, and root-cause analysis. Collaborate with global and regional HR teams, business leaders, finance, payroll, compliance, and IT. Manage third-party vendors for background verification, HR systems, and benefits administration. Must Have: Workday implementation, Zendesk, HRIS governance, automation and digital initiatives, Power Automate, Copilot, chatbots, data accuracy, compliance, reporting, HR analytics, process improvement, AI-led HR initiatives. Good to Have: HRBP exposure, global/shared services experience. Qualifications: MBA in Human Resource Management preferred with Finance exposure, Bachelor's degree in Commerce or equivalent, certifications in HRBP and People Analytics, exposure to AI-enabled HR tools and automation technologies. Company Profile: Stratacent is an IT Consulting and Services firm headquartered in Jersey City, New Jersey, with delivery centres and offices across the USA, UK, Canada, India and global locations, serving Financial Services, Insurance, Healthcare and Life Sciences sectors.