Job Description
iPlanet BPO Business Solutions Pvt. Ltd. is hiring an experienced Head of HR to lead and manage the complete HR function. The role requires strong hands-on experience in recruitment, payroll, HR operations, statutory compliance, labour laws, and people management. BPO / Call Center HR experience will be preferred.
Key Responsibilities:
Lead and manage the complete HR function across the organisation.
Manage end-to-end recruitment, including sourcing, screening, interviewing, selection, and onboarding.
Develop and implement effective recruitment strategies to meet business manpower requirements.
Manage payroll operations, attendance, leave, salary inputs, and employee records.
Ensure timely and accurate payroll processing and HR documentation.
Handle PF, ESIC, and other statutory compliance requirements.
Ensure compliance with applicable Indian labour laws and employment regulations.
Develop, implement, and maintain HR policies, processes, and procedures.
Manage employee relations, grievances, and workplace-related concerns.
Drive employee engagement, retention, and people development initiatives.
Monitor employee performance and support performance management processes.
Maintain accurate HR records, MIS, reports, and compliance documentation.
Lead, mentor, and manage the HR team to ensure effective delivery of HR operations.
Partner with business leaders and management on people-related matters.
Support workforce planning and organisational development initiatives.
Ensure confidentiality and accuracy while handling employee and payroll information.
Location: Malad West, Mumbai
Office Address: 605, Quantum Towers, Opp. Swami Vivekananda Road, Malad West, Mumbai
Experience: 3–7+ Years
Salary: Up to ₹45,000 per month
Working Days: Monday to Friday
Shift: 12:00 PM – 9:00 PM
Industry: BPO / Call Center
Role: Head – Human Resources
Function: Human Resources / HR Operations
Key Skills: HR Leadership, Recruitment, Talent Acquisition, Payroll, HR Operations, PF, ESIC, Statutory Compliance, Indian Labour Laws, Employee Relations, Employee Engagement, Performance Management, HR Policies, HR MIS, Workforce Planning, People Management, Team Leadership
Preferred Profile: HR professionals with 3–7+ years of experience and strong hands-on exposure to recruitment, payroll, HR operations, PF, ESIC, statutory compliance, and Indian labour laws. Candidates with BPO / Call Center HR experience and strong leadership and people management capabilities will be preferred.
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