Job Description
ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably. The company offers a software and services platform that enables merchants to sell directly to consumers as easily as selling on marketplaces. Its all-in-one software stack includes storefront management, shipping, marketing integrations, and communication tools. The services layer combines expertise across marketing, category management, product management, and operations to drive merchant profitability. ShopDeck is founded by Rishabh Verma and Harmin Shah and is backed by Elevation Capital, General Catalyst, Bessemer Venture Partners, and Chiratae Ventures.
The Manager HR Strategy will be responsible for driving all HR functions including HR Strategy, Employee Engagement, Culture Building, HR Policies, and HR Operations while ensuring employees thrive in a high-performance and growth-driven culture. The role will own the design, rollout, and governance of people systems covering performance management, career growth, rewards, culture initiatives, and AI-led HR operations automation. The individual will also function as a hands-on HR Business Partner to ensure successful adoption of people initiatives across the organization.
Key responsibilities include building and managing a high-accountability Performance Management System including scorecards, review cycles, calibration processes, rating philosophies, and manager enablement. The role requires creating career growth paths for individual contributors and managers with clearly defined competency expectations, promotion criteria, and level definitions. The candidate will drive performance fairness through standardized processes, calibration rigor, bias checks, and decision documentation while partnering with leadership to align rewards with outcomes and business priorities.
The role will translate company values into observable behaviors and competency frameworks, establish culture rituals including onboarding experiences, manager routines, recognition programs, and employee engagement initiatives. The candidate will own employee handbooks and culture playbooks while ensuring effective adoption across teams.
A major focus area will be AI-led HR Operations by redesigning HR processes around automation and scalability. Responsibilities include delivering approximately 50 percent automation across HR operations, including workflow approvals, employee letters, HRIS maintenance, onboarding and offboarding checklists, policy management, FAQs, recurring reports, and ticket management. The role will also establish dashboards, SOPs, SLA governance frameworks, and continuous improvement processes.
As an HR Business Partner, the candidate will support key business units, coach managers, conduct enablement sessions, drive framework adoption, and advise leadership on organizational design, people risks, performance decisions, and culture initiatives.
The ideal candidate should possess strong analytical and problem-solving skills with a data-driven approach to HR decision-making, excellent interpersonal and stakeholder management skills, and the ability to influence and build trust across teams. Experience in a fast-paced, high-growth startup or consulting environment is preferred. Candidates from premier institutes such as XLRI, TISS, MDI, and SCMHRD are preferred.
ShopDeck offers competitive compensation with performance-linked rewards, direct collaboration with founders and leadership teams, opportunities to build and scale core people systems from the ground up, an AI-first operating environment focused on automation and simplification, and a high-performance culture centered on ownership, speed, and execution excellence.
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Success Stories from Candidates Placed in this Field
Sakshi Dhage Raju - Mumbai
Aer Media, Mumbai
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Vrushali Prakash Mali - Pune
WNS, Pune - Senior HR
★★★★★
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