Job Description
Zigsaw is seeking an experienced and strategic HR professional to lead HR Operations and Talent Acquisition across India and Saudi Arabia. The role requires a strong blend of recruitment expertise, HR operations excellence, labor law compliance, employee relations, policy management, and cross-border workforce administration. The ideal candidate will bring extensive experience managing multi-country HR functions, scaling teams, and supporting business growth in dynamic environments.
The candidate should have experience working closely with attorneys and legal counsels on HR policy drafting, employment contracts, disciplinary matters, compliance frameworks, labor law documentation, and employee relations across multiple jurisdictions.
Talent Acquisition & Workforce Planning
Manage the end-to-end recruitment lifecycle including sourcing, screening, interviewing, offer management, and onboarding.
Partner with business leaders and hiring managers to understand workforce planning and hiring requirements.
Develop and execute sourcing strategies through job portals, referrals, social media platforms, and recruitment networks.
Lead hiring initiatives across India and Saudi Arabia, including high-volume and niche hiring requirements.
Ensure a seamless and positive candidate experience throughout the recruitment process.
Track and analyze recruitment metrics including time-to-hire, cost-per-hire, and quality-of-hire.
HR Operations & Employee Lifecycle Management
Oversee complete employee lifecycle processes including onboarding, confirmations, transfers, promotions, and exits.
Manage employee records, HR documentation, attendance, leave management, and payroll coordination.
Maintain HRIS systems and ensure employee data accuracy and confidentiality.
Support audits and maintain audit-ready HR records and documentation.
Drive process improvements to enhance operational efficiency and scalability.
Compliance & Labor Law Management
Ensure compliance with Indian labor laws and Saudi labor regulations including Saudization, Iqama, GOSI, visa requirements, and work permit processes.
Coordinate with PROs and external agencies for employee documentation, visas, and expatriate workforce management.
Collaborate with attorneys and legal counsels on HR policies, employment agreements, disciplinary procedures, compliance matters, investigations, and labor law documentation.
Maintain and update HR policies, SOPs, employee handbooks, and compliance frameworks across regions.
Ensure adherence to statutory regulations, internal policies, and corporate governance standards.
Compensation, Benefits & Performance Management
Manage salary structures, compensation revisions, benchmarking, and benefits administration.
Oversee expatriate compensation, allowances, and per diem structures.
Drive performance appraisal cycles, goal-setting frameworks, and employee feedback processes.
Support leadership in talent development, succession planning, and retention initiatives.
Employee Relations & Engagement
Act as the primary HR point of contact for employee support and queries.
Handle employee grievances, disciplinary actions, investigations, and conflict resolution.
Foster a positive and inclusive work culture across locations.
Lead employee engagement and retention initiatives.
HR Reporting & Analytics
Generate HR dashboards, MIS reports, and workforce analytics for leadership review.
Provide data-driven insights to support business and HR decision-making.
Monitor key HR metrics and recommend continuous process improvements.
Key Requirements
Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
15+ years of progressive experience in HR Operations and Talent Acquisition.
Strong exposure to HR operations in both India and Saudi Arabia.
In-depth knowledge of Indian labor laws and Saudi labor regulations.
Experience managing cross-border and expatriate workforces.
Proven experience working with legal teams on HR policies, compliance, contracts, and employee relations.
Hands-on experience with HRIS platforms and recruitment tools.
Strong stakeholder management, communication, leadership, and organizational skills.
Ability to thrive in fast-paced and dynamic business environments.
Preferred Skills
Experience in scaling teams and managing high-volume recruitment.
Strong analytical mindset with data-driven decision-making capabilities.
Exposure to multinational and multi-location organizations.
Ability to align HR strategy with business objectives.
Strong process orientation and operational excellence mindset.
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