Job Description
Executive / Senior Executive - Human Resources
Location: Mumbai (Ghatkopar - West Region)
Department: Human Resources
Reporting To: General Manager - Human Resources
Experience: 1-3 Years
Industry Preference: QSR / Retail / Hospitality
Key Skills:
β’ End-to-End Recruitment
β’ Talent Acquisition
β’ Frontline Hiring
β’ HR Operations
β’ Employee Relations
β’ Employee Engagement
β’ Onboarding & Induction
β’ Payroll Coordination
β’ Attendance & Leave Management
β’ HR Reporting & Analytics
β’ Training Coordination
β’ HRIS Systems
β’ Stakeholder Management
Role Responsibilities:
β’ Manage full-cycle recruitment for store-level roles including Crew Members, Supervisors, and Managers.
β’ Conduct screening, interviews, and coordinate hiring with Store and Area Managers.
β’ Ensure smooth onboarding and induction through HRIS platforms.
β’ Maintain candidate databases for current and future hiring requirements.
β’ Act as the primary HR contact for store employees for queries and grievance handling.
β’ Drive employee engagement, retention, and recognition initiatives across the region.
β’ Conduct exit interviews and provide insights to improve retention strategies.
β’ Organize onboarding and orientation sessions for new employees.
β’ Conduct regular store visits and employee connect programs.
β’ Coordinate attendance, leave management, and payroll inputs with operations teams.
β’ Prepare HR dashboards, reports, and recruitment trackers for regional updates.
β’ Support training and development initiatives by identifying skill gaps and coordinating learning programs.
Requirements:
β’ Masterβs degree in HR, Business Administration, or related field.
β’ 1-3 years of HR experience, preferably in Retail, QSR, or Hospitality.
β’ Strong knowledge of HR operations and frontline recruitment.
β’ Excellent communication and stakeholder management skills.
β’ Proficiency in MS Office and HRIS tools.
β’ Ability to work in a fast-paced, multi-location environment.
β’ Strong execution, problem-solving, and coordination abilities.
Ideal Candidate:
β’ Hands-on HR professional with strong operational and recruitment exposure.
β’ Comfortable managing multi-store HR activities and field-level engagement.
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Success Stories from Candidates Placed in this Field
Sandeep Bagga - Delhi
Passionworkx, Greater Delhi - Associate Director - Human Resources
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Ragini Govind Parit - Bangalore
British Biological, Bangalore - HR Executive
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