Job Description
Swiggy is looking for an experienced and strategic Senior Manager for Employee Relations to drive employee relations initiatives, lead complex workplace investigations, and strengthen governance, compliance, and employee experience. This role offers an opportunity to partner with senior leadership and Employment Legal to manage sensitive employee matters, mitigate organizational risks, and foster a fair, respectful, and compliant workplace culture. Key Responsibilities: Lead complex and high-stakes employee investigations involving misconduct, fraud, discrimination, workplace harassment, and other sensitive matters. Drive proactive and reactive POSH management, ensuring effective investigation processes and governance. Oversee disciplinary actions and ensure fair, consistent, and policy-aligned outcomes. Govern employee grievance mechanisms and facilitate timely resolution of complex employee concerns. Partner with senior leadership and Employment Legal on sensitive ER matters and employment-related risks. Develop and enhance employee relations policies, investigation protocols, and governance frameworks. Manage escalated industrial relations matters and engage with relevant external stakeholders. Coach and advise managers on employee relations, conflict resolution, and disciplinary processes. Government and Stakeholder management: Liaison with ministries, regulators and local authorities across state and central levels. Policy monitoring and legislative risk analysis. Government interface management during regulatory crises. Candidate Profile: Twelve to fifteen years of relevant experience in Employee Relations, workplace investigations, or employment law. Strong expertise in POSH, employment legislation, disciplinary management, grievance redressal, and industrial relations. Demonstrated experience handling complex and sensitive employee matters with fairness, confidentiality, and sound judgment. Strong strategic thinking, stakeholder management, communication, and influencing skills. Master's degree in HR or a relevant discipline; a law degree is an added advantage. Industry: Food Delivery and E-Commerce. Employee Size: Over 5,000 employees.
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