Job Description
Position: HR Operations Associate β Hire to Retire (H2R) | German Language Experience: 0.5β5 Years Location: Bengaluru, Karnataka Work Mode: Not Specified Language: German B2/C1+ and English β Mandatory Shift: 24/7 Operations / Rotational Shifts Qualification: Bachelorβs Degree in HR, Business, Commerce or Related Field GSS HR Solutions is hiring an HR Operations Associate to support end-to-end Hire-to-Retire (H2R) processes for a global client. The role involves Tier-1 HR Helpdesk support, HR transactions, Workday activities, Learning & Development operations and coordination with global HR stakeholders. Candidates should be proficient in German and English and have experience in HR Operations, HR Shared Services, HR Helpdesk or H2R. Key Responsibilities Handle Tier-1 employee queries related to compensation, benefits, payroll, learning and development, timekeeping, recruitment, performance management and Workday transactions. Provide voice and non-voice support in German and English. Manage HR tickets across multiple queues while meeting SLA and TAT requirements. Process employee lifecycle transactions using Workday HCM and support onboarding, document verification, background-check coordination and offboarding activities. Maintain accurate employee data and records. Support end-to-end Learning Administration, vendor coordination, invoicing, learning events and reporting. Provide stakeholder support and participate in process governance. Eligibility Candidates should have 0.5β5 years of experience in HR Operations, HR Shared Services, HR Helpdesk or H2R. German language proficiency at B2/C1+ level is mandatory, along with strong written and verbal communication skills in German and English. Hands-on experience with Workday, ServiceNow, SuccessFactors or similar HR platforms is preferred. Strong customer-service, problem-solving and communication skills are required, along with the ability to work in 24/7 rotational shifts.
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