Job Description
Exasoft is seeking candidates for the position of Lead ā Workforce Experience & Operations. The role focuses on People Operations and Workforce Governance and requires strong expertise in employee lifecycle management, HR Operations, workforce administration, payroll coordination, statutory compliance and employee experience.
Key Responsibilities
Lead the complete employee lifecycle, including onboarding, background verification BGV, workforce administration, employee movements, payroll coordination, statutory compliance, employee relations and offboarding.
Oversee People Transition and Workforce Experience teams, ensuring seamless HR service delivery, process adherence and exceptional employee experience.
Drive workforce governance by developing SOPs, policies, KRAs, KPIs, SLAs and process improvement initiatives.
Ensure compliance with Indian labour laws and statutory requirements, including EPF, ESIC, PT, LWF, POSH, Shops & Establishments Act and other applicable regulations.
Act as the Level 2 escalation point for employee, client and operational matters while collaborating closely with Talent Acquisition, Payroll, Finance, Delivery, Legal, IT, Compliance and external partners.
Lead HR reporting, workforce analytics, audits, compliance reviews and automation initiatives to enhance operational efficiency and support business growth.
Mentor, coach and develop HR Operations teams while fostering a culture of accountability, continuous improvement and operational excellence.
Required Skills and Experience
7ā10 years of HR Operations experience, with at least 4 years in IT Staffing, Managed Services, RPO, Workforce Solutions or Talent Services.
Strong expertise in employee lifecycle management, payroll coordination, statutory compliance, HRMS and workforce operations.
Proven experience leading HR Operations teams, managing stakeholders and driving process improvements in a multi-client environment.
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Success Stories from Candidates Placed in this Field
PARTHA PRATIM GHOSH - Delhi
Ashimara Living Private Limited, Delhi
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"I sincerely thank Pallavi & Team for their unwavering support during one of the toughest phases of my career. After being laid off in Dec 2022, I struggled to find the right opportunity. Their guidance, motivation, resume support, interview assistance, and constant encouragement kept me going. Today, I'm grateful to have joined Ashimara Living Pvt. Ltd. (Your Space), Delhi, through their support. Special thanks to Pallavi, Rahul Soni, Yogita, Harshita, and the entire team for helping me rebuild my career."
Lovely Solanki - Gurgaon
Kaizen Training Solutions, Gurgaon
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"Hello Team, I got the placement in Gurugram through your services. Thank you so much for providing the relevant profiles. My suggestions is that please try to only provide the job openings specific what the candidate is looking for. Like I was looki
Lovely Solanki"
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