Job Description
PayJoy is a Public Benefit Corporation and a mission-first credit provider dedicated to helping underserved customers in emerging markets achieve financial stability and success. Its patented secured-credit technology provides an entry point for new customers to participate in the formal credit system.
Through PayJoy’s point-of-sale financing and card offerings, customers gain access to products and services that support a modern quality of life. The company’s credit solutions also enable customers to pursue opportunities as micro-entrepreneurs and provide financial support during difficult periods.
Through machine learning, data science and anti-fraud artificial intelligence, PayJoy had served more than 18 million customers as of 2025 while achieving profitability to support sustainable growth.
This Role
The Senior Human Resources Business Partner will provide counsel, coaching and support on HR fundamentals and employee-related matters to employees at every organizational level, from members of the leadership team to entry-level employees.
The role will deploy talent management, organizational development and payroll solutions that support the business strategy and contribute to breakthrough business results.
Responsibilities
Oversee recruitment and onboarding processes to ensure the organization has the right talent working in suitable roles.
Successfully execute all HR cycle processes, including objective setting, talent reviews, mid-year reviews, talent development plans, annual salary reviews, budget management and organizational structure planning.
Ensure all required HR system updates are completed accurately and within the appropriate timelines.
Develop innovative people strategies and design approaches that deliver business value while creating an environment that supports employee satisfaction.
Oversee the administration of payroll and employee benefits programs.
Ensure compliance with applicable legal and regulatory requirements.
Provide guidance to employees and managers regarding people policies, HR practices and workplace procedures.
Act as the primary person responsible for coaching leaders and advising employees on employee relations matters, talent management, payroll and benefits, internal mobility and ways to obtain the greatest value from each employee’s contribution.
Research and analyze employee trends to identify opportunities for improving employee engagement and retention.
Manage and resolve complex employee relations matters.
Conduct effective, thorough and objective workplace investigations whenever required.
Requirements
A bachelor’s degree in Human Resources, Business Administration or a related field is required.
Candidates should have experience working as an HR generalist and should possess recruitment experience.
Experience working in start-ups or globally distributed companies is preferred.
Candidates must have knowledge of applicable labour laws and local regulations.
The role requires the ability to work independently and maintain productivity while operating within a matrix environment.
Candidates should be comfortable working at a rapid pace and translating business strategies into organizational plans that deliver successful outcomes for both the business and its workforce.
The position requires the ability to persuade and influence members of the leadership team on people-related matters.
Candidates should be collaborative, resourceful, detail-oriented and analytical.
The successful applicant should demonstrate a strong sense of urgency and a positive, solution-focused attitude.
Applicants should have experience working in fast-paced and uncertain environments.
Fluent English language proficiency is required.
Equal Employment Opportunity
PayJoy is an Equal Employment Opportunity employer and welcomes candidates from all backgrounds. The company does not discriminate based on legally protected characteristics.
PayJoy may use artificial intelligence tools to support certain parts of the hiring process, including reviewing applications, analyzing resumes, assessing responses and identifying potential inconsistencies or verification signals in application materials.
These tools assist the recruitment team and do not replace human judgment. Final hiring decisions are made by people.
PayJoy Principles
The company’s principles include finance for the next billion, ownership, breaking through walls, live communication, transparency and directness, focus on scale, work-life balance, embracing diversity, speed and active listening.
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Success Stories from Candidates Placed in this Field
Laxmi
OUTBOOKS UK MNC, Gurgaon
★★★★★
"I want to say a bigggggggggggg
THANKS
to the team
and especially you for sharing such amazing opportunities and openings of HR.
I am deeply glad to share I have received an offer from one of the organisation "OUTBOOKS" and will be joining on from Monday 19th sept.
Thanks for providing these services to me and also I would be sharing about this service to my friends who are looking for opportunities in HR domain.
Once again a big thank and
deepest gratitude♫"
Achyut Sudhindra Kulkarni - Pune
Randstad India, Pune
★★★★★
"Got the new job opportunity through your service. Just wanna say thank you so much for helping me & as well as the HR community. Kudos to you!?"
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