NCR Voyix Corporation is a global platform-powered leader in unified commerce for shopping and dining. The company combines a flexible and intelligent platform with end-to-end payment capabilities and services developed through deep industry experience.

NCR Voyix supports retailers and restaurants in improving operations, customer experiences and business outcomes. The company is headquartered in Atlanta, Georgia and serves customers across more than 35 countries worldwide.

Position Summary

The Payroll Specialist position will support payroll activities for NCR Voyix across the Europe, Middle East and Africa region.

The role is responsible for timely and accurate payroll processing, employee payroll issue resolution, regulatory reporting, payroll reconciliations, payroll ledger activities, year-end processes and internal and external audit support.

The position will report to the EMEA Payroll Regional Leader.

Key Areas of Responsibility

Complete assigned payroll processing accurately and within the required timelines.

Resolve employee payroll issues through effective written and verbal communication.

Complete regulatory and internal payroll tax, labour and wage reporting as assigned.

Support internal and external payroll audits.

Create, post and reconcile payroll ledger accounts accurately and within defined timelines.

Complete assigned payroll reconciliations.

Assist with updating employee pay records.

Process payroll for one or more countries supported by the EMEA region.

Participate in assigned year-end payroll activities.

Job Responsibilities

Complete payroll processing accurately and within the required timelines.

Manage the resolution of assigned employee payroll cases within defined service-level agreements.

Analyze payroll issues raised by employees or managers and follow established procedures and guidelines to resolve them appropriately.

Complete regulatory payroll, labour and wage reporting within the required timelines.

Prepare assigned operational reports according to payroll processing schedules.

Create manual payroll ledger account uploads accurately and on time for assigned countries.

Reconcile payroll ledger accounts as assigned.

Update and balance payroll inputs.

Follow established organizational policies and procedures.

Support year-end processes to ensure the accurate and timely administration of assigned payroll responsibilities.

Participate in and lead internal and external audit activities, including IGAAP, SOX and payroll tax audits.

Qualifications and Experience

Candidates should possess a bachelor’s degree in Commerce or an equivalent qualification supported by relevant experience.

Applicants should have at least 3 years of experience in accounting or payroll reconciliation.

Candidates should possess established knowledge of payroll concepts for the countries supported by the role.

Excellent verbal and written knowledge of Polish, French and English is required.

Previous experience supporting IGAAP, SOX or payroll tax audits will be preferred.

Offers of employment are subject to successful completion of the screening requirements applicable to the position.

NCR Voyix is committed to equal employment opportunity and an inclusive workplace. Qualified applicants will receive employment consideration without discrimination based on legally protected characteristics.

Zielfintech Private Limited is hiring HR Interns for its Gurgaon office under the Z-First program. This is a Work From Office opportunity for fresh graduates who are looking to gain practical industry experience and build a strong foundation in Human Resources. The role involves supporting recruitment activities, candidate sourcing, interview coordination, employee onboarding, HR documentation, maintaining employee records, assisting with HR operations, and providing administrative support to the HR team. Candidates should be graduates in the relevant field with good communication and interpersonal skills, eagerness to learn, willingness to take ownership, and basic knowledge of Human Resources. This is a paid internship. The company operates in the Financial Technology and Digital Lending industry with approximately 201-500 employees.

PepsiCo is hiring a Recruitment Coordinator to support seamless recruitment coordination for North America Professional External Hiring.

The selected candidate will manage requisition processing, interview scheduling, offer management, pre-boarding and onboarding activities while ensuring compliance, data integrity and adherence to established recruitment processes.

The position requires strong organizational skills, attention to detail, stakeholder collaboration and the ability to work efficiently in a fast-paced environment. The Recruitment Coordinator will work closely with recruiters, hiring managers, Talent Acquisition leaders and Human Resources teams to deliver a professional recruitment experience for candidates and internal stakeholders.

Recruitment Coordination and Process Management

Requisition Management

Ensure accurate entry, updates and maintenance of job requisitions within the Applicant Tracking System.

Interview Scheduling and Coordination

Manage and coordinate interview schedules with candidates, hiring managers and interviewers.

Ensure interview arrangements and logistics are completed professionally and within the required timelines.

Offer and Pre-boarding Support

Assist in preparing and issuing offer letters while ensuring accuracy, compliance and timely delivery.

Facilitate background verification checks, track their progress and resolve related issues.

Onboarding Coordination

Support pre-boarding activities, including new-hire documentation and orientation scheduling.

Ensure a smooth transition for new employees and resolve onboarding-related concerns efficiently.

Process Oversight

Monitor all stages of the recruitment lifecycle and ensure timely completion while maintaining high service standards.

Data Management and Reporting

Maintain accurate and current candidate records in the Applicant Tracking System and other recruitment platforms.

Ensure data integrity and compliance with company policies and applicable data privacy regulations.

Generate basic recruitment reports covering process completion rates, candidate status and coordination efficiency.

Stakeholder Management and Communication

Build and maintain strong working relationships with recruiters, hiring managers, Human Resources teams and candidates.

Provide timely updates regarding recruitment coordination activities and ensure clear communication among stakeholders.

Deliver a high-touch candidate experience and keep applicants informed throughout the interview and hiring process.

Process Improvement and Technology Utilization

Identify and recommend process improvements that streamline recruitment coordination and enhance operational efficiency.

Use Applicant Tracking Systems, Candidate Relationship Management platforms and other recruitment tools to ensure accurate and timely execution of recruitment activities.

Remain updated on system and process changes and ensure proper adoption and compliance.

Compliance and Process Adherence

Ensure recruitment activities comply with applicable local employment laws, company policies and global hiring standards.

Maintain accurate data entry and tracking within the Applicant Tracking System.

Ensure complete adherence to recruitment lifecycle procedures and data privacy requirements.

Specialized Responsibilities

Coordinate high-volume hiring activities for external professional, early talent and frontline recruitment requirements.

Work closely with campus recruitment teams, operations managers and talent partners to support timely hiring.

Manage external candidate engagement and ensure a smooth recruitment journey from interview scheduling through onboarding.

Qualifications

Candidates should possess a bachelor’s degree.

Applicants should have at least 2 years of experience in recruitment coordination, HR Operations or Talent Acquisition support.

Experience working with Applicant Tracking Systems such as iCIMS, Workday or SAP SuccessFactors and other recruitment technologies is required.

Candidates should possess strong organizational and time-management skills.

The role requires the ability to manage multiple priorities, high-volume hiring processes and deadlines in a fast-paced environment.

Excellent written and verbal communication skills are required.

Candidates should be able to interact professionally with applicants, recruiters, hiring managers and cross-functional stakeholders.

Applicants should understand global hiring standards, local employment laws and recruitment lifecycle processes.

Strong attention to detail is required for offer processing, interview scheduling and recruitment data management.

The position requires the ability to work collaboratively across teams while maintaining confidentiality when handling sensitive candidate information.

Candidates should possess a strong customer-service orientation to deliver a professional candidate experience throughout the recruitment and onboarding process.

Strong written and spoken English proficiency is required to support recruitment coordination across regions.

Preferred Qualifications

Experience supporting external professional, early talent or frontline recruitment within a high-volume hiring environment will be preferred.

Familiarity with recruitment workflows, Human Resources processes and system-generated analytics will be advantageous.

Candidates should demonstrate a process improvement mindset and the ability to recommend operational enhancements.

BCD Travel is hiring a Training Specialist for a full-time position based in Bangalore, India. The Training Specialist will be responsible for delivering learning and development programs that achieve defined business outcomes within the required timelines and approved budgets.

The selected candidate will demonstrate consistently strong performance in business and technical training delivery. The role requires adapting training materials and facilitation techniques according to the performance requirements of trainees and the business. The Training Specialist will act as a trusted contributor to training initiatives.

Key Responsibilities

Conduct live virtual or classroom-based training sessions for internal customers, including travel consultants, managers and peers.

Travel may be required depending on business and training needs.

Review training materials, incorporate relevant examples and prepare thoroughly before facilitating training sessions.

Use classroom management skills proactively to address trainee concerns.

Apply suitable escalation mechanisms when trainee concerns or training-related issues require further support.

Measure and evaluate training effectiveness to monitor trainee performance.

Identify and implement improvements in training programs based on performance results and business requirements.

Evaluate the performance of new and existing employees to identify additional learning opportunities.

Identify deficiencies in existing courses, training materials or delivery approaches.

Review classroom performance, post-training performance and survey results.

Use performance data and feedback to identify adjustments that can improve trainer effectiveness, course quality and achievement of business outcomes.

About the Candidate

Candidates should demonstrate competence in training delivery and consultation.

Prior knowledge of GDS Sabre and GDS Amadeus is required.

Applicants should possess expert hands-on knowledge of all stages of the travel reservation process and related technology products.

A good understanding of the ADDIE instructional design process is required.

Candidates should be capable of working with subject matter experts at different levels to create effective training materials.

Excellent written and verbal communication skills in English are required.

About BCD Travel

BCD Travel helps companies travel intelligently and achieve better business outcomes. The organization supports program adoption, cost savings and talent retention through digital experiences that simplify business travel.

BCD Travel has more than 15,000 team members serving clients across more than 170 countries. The company also provides meetings and events management and global consultancy services as part of its corporate travel solutions.

BCD Travel reported sales of USD 22.9 billion in 2024 and is focused on shaping a sustainable future for business travel.

What the Company Offers

BCD Travel offers flexible working hours and work-from-home or remote opportunities where applicable.

Employees receive opportunities to develop their skills and advance their careers within the organization.

The company provides generous vacation days to support rest and recovery.

A competitive compensation package is offered along with tools supporting mental, physical and financial wellbeing.

Employees may receive travel industry professional benefits and discounts.

The organization provides an inclusive work environment where diversity is valued and celebrated.

BCD Travel supports open communication, collaboration and a flexible work-life balance.

Employees may gain access to unique and global professional experiences that support learning and career development.

The company also encourages sustainability and participation in charitable activities across communities worldwide.

BCD Travel is committed to building a diverse, inclusive and authentic workplace. Candidates may apply even when their experience does not match every listed requirement.

The organization is committed to providing reasonable and necessary workplace accommodations so employees can perform their responsibilities effectively.

Expinfi is hiring an HR Intern for its Bangalore office. This is a Work From Office opportunity for immediate joiners who have completed their MBA. Candidates who are currently pursuing an MBA are not eligible. The role is ideal for individuals looking to start their career in Human Resources. Responsibilities include supporting recruitment activities, candidate sourcing, interview coordination, employee onboarding, maintaining HR documentation, HR administration, employee record management, and assisting with day-to-day HR operations. Candidates should possess good communication, interpersonal, organizational, and coordination skills. The company operates in the Information Technology and Services industry with approximately 51-200 employees.

Harmony United Medsolutions Pvt. Ltd. is a rapidly growing healthcare management company that supports healthcare operations based in the United States. The organization has more than nine years of experience in medical billing, accounts receivable management and healthcare support services.

Harmony United Medsolutions partners with Harmony United Psychiatric Care, a healthcare organization operating in the United States.

The company is looking for a dynamic Senior Executive Human Resource professional with strong US Recruitment experience to join its Hyderabad team and contribute to its expanding Talent Acquisition initiatives.

Position Overview

The Senior Executive Human Resource – US Recruitment will manage the complete recruitment cycle and support workforce expansion through strategic US hiring and healthcare recruitment activities.

The position is suitable for professionals who want to develop their careers in Talent Acquisition, healthcare staffing and recruitment.

Key Responsibilities

Manage end-to-end US recruitment processes, including candidate sourcing, resume screening, interviewing and onboarding.

Post and manage job openings across multiple job portals and recruitment platforms.

Source and engage suitable candidates through LinkedIn, job boards and other sourcing strategies aligned with Talent Acquisition best practices.

Conduct initial HR screening interviews to evaluate candidates’ experience, communication skills and suitability for available positions.

Coordinate interviews between shortlisted candidates and hiring managers.

Maintain recruitment pipelines and accurate candidate records using Applicant Tracking Systems for tracking and reporting.

Coordinate offer rollout, candidate documentation and onboarding activities for new employees.

Prepare recruitment metrics and hiring reports to support improvements in hiring strategies.

Support Human Resources operations and employer branding initiatives.

Ensure recruitment activities follow company policies and applicable compliance standards for night-shift HR roles.

Requirements

Candidates should have 4 to 5 years of experience in Human Resources or US Recruitment.

Experience in healthcare recruitment or healthcare staffing will be preferred.

Applicants should possess strong knowledge of candidate sourcing techniques and recruitment tools.

Excellent communication and interpersonal skills are required.

Experience working with Applicant Tracking Systems and recruitment platforms is necessary.

Candidates should possess a master’s degree in Human Resources, MBA in Human Resources or a related field.

Work Location and Timing

The position is based in Tolichowki, Hyderabad.

The selected candidate must work in the night shift.

The work schedule is from Monday to Thursday.

The working hours are from 4:45 PM to 3:45 AM IST and these timings are strict.

The position requires working only from the office.

YASH Technologies is a leading technology integrator that helps clients reimagine operating models, improve competitiveness, optimize costs, create strong stakeholder experiences and drive business transformation.

YASH Technologies brings together professionals who work with advanced technologies to create meaningful and positive change in an increasingly digital world. The organization focuses on continuous learning, collaboration and technology-enabled business transformation.

The company is hiring Trainee Consultant professionals with knowledge or exposure to SmartRecruiters and Human Resources technology processes.

Role Requirements

Candidates should have exposure to the end-to-end functioning of at least one Human Resources domain such as recruitment, onboarding, compensation, payroll or Learning Management Systems.

Applicants should possess strong verbal communication and documentation skills.

The role requires a strong willingness to learn and develop knowledge across Human Resources systems and processes.

Candidates should have knowledge of or training in the Recruiting module along with exposure to SmartRecruiters.

SAP SuccessFactors certification in any one module will be preferred.

An MBA in Human Resources or Finance or an Engineering qualification will be preferred, but it is not mandatory.

Candidates should be willing to work in rotational shifts within a 24-hour and 7-day operating environment.

Work Culture and Opportunities

YASH Technologies provides employees with opportunities to build and develop their careers within an inclusive team environment.

The company uses career-focused skilling models and technology-supported collective intelligence to promote continuous learning, unlearning and relearning.

The organization’s Hyperlearning workplace is based on flexible work arrangements, individual freedom and emotional positivity.

The work environment promotes agile self-determination, trust, transparency and open collaboration.

Employees receive support for achieving business objectives.

The company offers stable employment within a positive work environment and an ethical corporate culture.

NationsBenefits is recognized as one of the fastest-growing companies in America and operates as a healthcare fintech provider of supplemental benefits, flex cards and member engagement solutions.

The company partners with managed care organizations to provide innovative healthcare solutions that support business growth, improve health outcomes, reduce costs and create value for members.

Through its comprehensive portfolio of supplemental benefits, fintech payment platforms and member engagement solutions, NationsBenefits helps health plans deliver high-quality benefits that address social determinants of health and improve member outcomes and satisfaction.

Its compliance-focused infrastructure, proprietary technology systems and service delivery model enable health plan partners to provide high-quality and value-based care to millions of members.

NationsBenefits provides a fulfilling work environment that attracts skilled professionals and encourages employees to deliver high-quality service to internal and external customers. The organization offers internal career advancement opportunities across its locations in the United States, South America and India.

Position Overview

NationsBenefits India is seeking a highly motivated and experienced Human Resources Business Partner to join its dynamic Human Resources team.

The HR Business Partner will play an important role in managing both strategic and operational Human Resources responsibilities.

The selected candidate will collaborate closely with business leaders and managers to align Human Resources practices with organizational goals, enhance employee experience and contribute to the company’s overall success.

Key Responsibilities

Oversee workforce planning, recruitment and employee onboarding processes to ensure that the organization has suitable talent working in the appropriate roles.

Lead and support organizational change initiatives and help employees adapt to new processes and technologies.

Conduct weekly meetings with the respective business units to understand employee and business requirements.

Consult with line management and provide day-to-day Human Resources guidance.

Analyze workforce trends, employee data and Human Resources metrics in coordination with the HR department.

Resolve complex employee relations matters and address employee grievances professionally.

Work closely with management and employees to improve workplace relationships, strengthen employee morale and increase productivity and retention.

Provide guidance regarding Human Resources policies, procedures and organizational practices.

Monitor the HRIS system and prepare or review relevant Human Resources reports.

Participate in monitoring and evaluating training programs to determine their effectiveness.

Follow up with employees, managers and relevant teams to ensure that training objectives are achieved.

Identify training and development requirements for teams and employees.

Qualifications

Candidates should possess a bachelor’s degree in Human Resources, Business Administration or a related field.

A master’s degree will be preferred.

Applicants should have at least 7 years of proven experience as an HR Business Partner or in a similar Human Resources role.

Strong knowledge of Human Resources principles, practices and applicable regulations is required.

Candidates should possess excellent communication and interpersonal skills.

Exceptional problem-solving and decision-making capabilities are necessary.

The role requires the ability to build strong professional relationships and collaborate effectively with employees and leaders across all organizational levels.

Demonstrated experience in change management and organizational development will be an advantage.

NationsBenefits is an Equal Opportunity Employer.

The GEO POPS Specialist acts as the execution authority and market operator responsible for translating organizational policies and statutory requirements into accurate day-to-day Human Resources operations. The role coordinates issue resolution and ensures compliant outcomes within the operating posture, controls and guardrails established by the GEO POPS Manager.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Employees work with a growth mindset, innovate to empower others and collaborate to achieve shared goals. The organization builds on the values of respect, integrity and accountability to create an inclusive culture where employees can thrive.

Market Execution and Operations

Manage GEO-level execution for assigned countries across the local hire-to-retire employee lifecycle.

Execute statutory operations, correspondence with authorities, statutory filings and local documentation workflows.

Act as the single People Operations escalation point for employee-impacting issues within the assigned scope.

Risk Signalling and Evidence Stewardship

Identify and report operational and compliance risks at an early stage by providing supporting facts, evidence and possible resolution options.

Maintain the documentation, records and supporting materials required for audits and inspections.

Execute assigned responsibilities within defined controls, signatory rules and delegation frameworks.

Follow Delegation of Authority and signatory governance requirements and document risk classifications where permitted.

Operational Analytics, Signal Detection and Insight Contribution

Maintain high-quality operational data, including case logs, defect classifications, payroll tags and readiness indicators, so that dashboards and analytics remain accurate and dependable.

Monitor daily performance signals, including case ageing, recurring issues, payroll-impact indicators, statutory deadlines and operational readiness gaps.

Proactively identify and escalate emerging risks.

Provide structured insights that explain patterns, likely root causes and recommended actions based on available evidence.

Support root cause analysis and preventive action tracking.

Ensure agreed improvements across processes, data, employee guidance and automation are implemented and remain effective.

Use dashboards and reports as active operational tools to adjust priorities and escalation decisions based on current information.

Policy-to-Pay and Payroll Interface Coordination

Act as the primary Human Resources intake point for employee-impacting payroll issues.

Triage payroll matters according to urgency and impact.

Distinguish isolated payroll errors from broader systemic defects and coordinate resolution across relevant teams.

Translate Human Resources policies, compensation changes, employee benefits and statutory updates into clear and payroll-ready inputs.

Identify dependencies, readiness gaps and operational risks before changes affect payroll.

Coordinate with Payroll, People Operations Product and Delivery teams, Centres of Excellence, Human Resources partners and external vendors to ensure payroll inputs are complete and submitted on time.

Orchestration and Partner Management

Coordinate work across People Operations Product and Delivery units, GEO Human Resources, Finance, Payroll, vendors, Legal, Risk and Privacy teams.

Ensure clear handoffs and prevent gaps in accountability.

Participate in geography-specific transformation initiatives where data indicates recurring manual work, repeated errors or frequent escalations.

Statutory Operations and Compliance Execution

Maintain current knowledge of applicable statutory requirements and convert them into practical steps, checklists and controls.

Respond to inspections, audits and government enquiries by providing accurate evidence and coordinating responses within the required timelines.

Act as a GEO signature owner where legally permitted and within the centralized governance and Delegation of Authority model.

Ensure consistent, compliant and auditable execution through approved digital tools and controls.

Vendor Coordination

Coordinate the day-to-day execution of vendor activities where applicable.

Review and validate vendor outputs.

Escalate quality and compliance concerns with supporting evidence.

Continuous Improvement and Knowledge Assets

Contribute to process improvements, operational playbooks, documentation and knowledge resources.

Ensure relevant knowledge assets remain current and accurate.

Support transformation initiatives and transitions to automated or outsourced operating models through disciplined execution.

Help shift suitable work to Tier 1 or Tier 2 service models, reduce manual country-specific complexity and support automation and Employee Hub maturity.

Required Qualifications

Candidates should have at least 5 years of experience in Human Resources, Customer Support or a related field.

Alternatively, candidates may possess a bachelor’s degree in Human Resources, Business or a related field along with at least 3 years of experience in Operations, Customer Support, Human Resources or a related area.

Strong operational Human Resources execution capabilities are required.

Candidates should have local statutory awareness covering India, the Asia-Pacific region, Australia and New Zealand.

Applicants must be capable of translating abstract policies into practical and executable steps.

Demonstrated experience working with metrics, dashboards and trend analysis to support operational decisions is required.

Hands-on experience in Human Resources generalist and HR Operations functions is necessary.

Preferred Qualifications

Candidates with 10 to 15 years of experience in Human Resources, Customer Support or a related field will be preferred.

A master’s degree will be advantageous.

Candidates with a bachelor’s degree in Human Resources, Business or a related field and relevant experience in Operations, Customer Support or Human Resources may also be considered.

The position will remain open for a minimum of five days, with applications accepted on an ongoing basis until the role is filled.

Microsoft is an equal opportunity employer. Qualified applicants will receive employment consideration without discrimination based on characteristics protected by applicable laws and regulations. Reasonable accommodation and assistance may be provided during the application process where required.

Description Hiring: Talent Acquisition Specialist Location: Spaze i-Tech Park, Gurugram Working Days: 5 Days Experience: 1–4 Years Notice Period: Immediate to 15 Days Preferred Job Summary: OrangeMantra is hiring a Talent Acquisition Specialist to manage end-to-end IT recruitment. The ideal candidate should have experience in candidate sourcing, interview coordination, offer management, and stakeholder collaboration to ensure timely hiring. Key Responsibilities: Manage end-to-end IT recruitment. Source candidates through Naukri, LinkedIn, and employee referrals. Screen candidate profiles and coordinate interview schedules. Handle offer negotiations and candidate engagement. Collaborate with hiring managers to close positions within defined timelines. Required Skills: Talent Acquisition IT Recruitment End-to-End Recruitment Candidate Sourcing Naukri LinkedIn Recruiter Interview Coordination Offer Negotiation Candidate Engagement Stakeholder Management Preferred Profile: 1–4 years of experience in IT Recruitment or Talent Acquisition. Immediate to 15-day notice period preferred. Application Website: https://www.orangemantra.in

The U.S. Pharmacopeial Convention is an independent scientific organization that collaborates with leading health and science experts around the world to develop rigorous quality standards for medicines, dietary supplements and food ingredients.

USP believes that scientific excellence is supported by fairness, integrity and global collaboration. This commitment is reflected in its core value of Passion for Quality and through the contributions of more than 1,300 professionals across 20 global locations who work to strengthen the availability of safe and high-quality medicines worldwide.

USP values inclusive scientific collaboration and recognizes that diverse expertise strengthens its ability to develop trusted public health standards. The organization supports equitable access to mentorship, professional development and leadership opportunities.

USP is an equal employment opportunity employer and is committed to fair and merit-based selection processes. The organization provides reasonable accommodations to individuals with disabilities and promotes an inclusive and collaborative working environment.

Brief Job Overview

The Employee Relations Manager will be responsible for fostering a positive work environment by managing employee relations programs, resolving workplace issues and ensuring compliance with labour laws and company policies.

The role will serve as a trusted advisor to management and employees while promoting fairness, consistency, employee engagement and a strong compliance culture across the organization.

How the Role Creates Impact

The Employee Relations Manager will contribute to USP’s mission of increasing global access to high-quality medicines through public standards and related programs.

USP prioritizes scientific integrity, regulatory excellence and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested and globally relevant quality standards.

USP’s People and Culture division works with the Equity Office to support leadership and workforce development. These initiatives help employees build the skills required to create high-performing, inclusive and collaborative teams.

Key Responsibilities

Investigate and lead the resolution of people-related matters, including behaviour and conduct concerns, corrective actions for policy violations, employee grievances and workplace conflicts.

Ensure that investigations and employee relations matters are managed promptly, objectively and confidentially.

Liaise with labour offices and regulatory authorities to ensure statutory compliance and manage audits or inspections.

Ensure adherence to applicable labour laws, regulations and internal Human Resources policies.

Provide guidance to managers in coordination with HR Business Partners regarding investigation findings, outcomes and recommendations.

Support managers in implementing corrective and developmental actions arising from employee relations investigations.

Review and update employee relations policies and procedures whenever required.

Partner with HR Business Partners to manage complex employee relations cases and provide strategic solutions.

Support the integration of compliance and ethical practices into the organizational culture.

Collaborate with global and regional Compliance, Ethics and Legal teams to ensure alignment with corporate standards and regulatory frameworks.

Analyze employee relations data, identify important trends and provide insights that support recommendations for employee relations programs and process improvements.

Lead or support compliance awareness sessions and training programs covering organizational policies, risk management practices and emerging employee relations matters.

Ensure consistent understanding of policies and compliance expectations across teams.

Required Qualifications and Experience

Candidates should possess a full-time master’s degree, postgraduate diploma or Master of Social Work qualification in Human Resource Management.

Applicants should have more than 8 years of experience in employee relations.

Strong knowledge of Indian labour laws and compliance requirements is required.

Candidates should possess excellent interpersonal and communication skills.

The role requires strategic thinking and strong problem-solving capabilities.

Applicants should demonstrate the ability to deliver outcomes through collaboration, influence and persuasion.

Additional Preferred Qualifications

A degree in Law will be preferred.

Candidates should be able to work effectively within a highly matrixed organizational environment.

Supervisory Responsibilities

The role does not have direct supervisory responsibilities.

Benefits

USP provides benefits designed to protect employees and their families.

Benefits may include company-paid time off, comprehensive healthcare options and retirement savings support.

The organization aims to support employees’ personal and financial wellbeing through its benefits programs.

USP does not accept unsolicited resumes from third-party recruitment agencies and is not responsible for agency fees unless covered under a specific written agreement.

Techolution is seeking a passionate Talent Acquisition Associate or Product Recruiter to join its dynamic team in Hyderabad. The selected candidate will help build a high-quality talent pipeline that supports the company’s mission of transforming theoretical artificial intelligence into measurable enterprise impact through innovation.

The position is a full-time employment opportunity based in Hyderabad and follows a hybrid work arrangement.

About Techolution

Techolution describes itself as an AI Acceleration Partner and the inventor of BPA 4.0, an artificial intelligence platform designed to deliver measurable return on investment from enterprise AI within 30 days or less.

With more than 10 years of experience, the company focuses on converting artificial intelligence into measurable business value. Techolution supports global enterprises with efficiency improvement, legacy system modernization, cloud migration and custom artificial intelligence solutions.

The company works across industries including healthcare, manufacturing, media, banking, government and life sciences.

Techolution’s mission is to turn artificial intelligence into return on investment where it matters most. Its offerings include risk-free innovation programs, rapid business process diagnostics and AI-powered managed services.

The company is backed by 12 patents, 5 notable awards, 2 published books and experience solving real-world business and technology challenges.

What You Will Do

End-to-End Recruitment

Manage the complete hiring lifecycle for critical technical positions in Generative AI, Full Stack Development, DevOps and related technology domains.

The recruitment process will include proactive candidate sourcing, resume screening, interviews, offer negotiation and smooth employee onboarding.

Talent Sourcing

Use advanced sourcing channels such as LinkedIn Recruiter, Naukri, employee referrals and specialized technology communities to identify high-quality candidates.

Source professionals with relevant experience and interest in Generative AI, Full Stack Development and Cloud technologies.

Technical Screening

Conduct initial technical assessments to evaluate candidates’ technical expertise, problem-solving capabilities and practical experience.

Assess candidates’ familiarity with technologies such as Python, PyTorch, TensorFlow, Kubernetes and Docker.

Evaluate candidates for alignment with Techolution’s innovative and high-performance work culture.

Stakeholder Collaboration

Partner closely with Artificial Intelligence Engineering, Product and Leadership teams to understand hiring requirements in detail.

Refine job specifications, prioritize recruitment requirements and ensure timely delivery of suitable candidates.

Support recruitment for professionals who can contribute to BPA 4.0 and enterprise artificial intelligence solutions.

Candidate Experience

Deliver an engaging, transparent and professional recruitment experience from initial candidate outreach through onboarding.

Ensure the candidate journey reflects Techolution’s values of innovation, collaboration and merit-based growth.

Process Optimization

Analyze recruitment metrics and identify opportunities to improve hiring efficiency.

Continuously improve sourcing and recruitment processes to strengthen quality of hire, diversity, speed and overall recruitment outcomes.

Required Skills

Candidates should have 1 to 3 years of hands-on experience in end-to-end IT recruitment.

Strong proficiency in sourcing tools and platforms such as LinkedIn Recruiter, Naukri, GitHub and Stack Overflow is required.

Candidates should possess excellent verbal and written communication skills.

The role requires the ability to engage passive candidates, build professional relationships with engineers and collaborate effectively with technical stakeholders.

Applicants should have proven experience working cross-functionally with Engineering, Artificial Intelligence and business leaders.

Candidates should be capable of understanding hiring requirements and delivering high-impact technical talent.

The position requires a high-energy and ownership-driven approach.

Candidates should be comfortable working in a fast-paced and innovation-focused environment.

A data-driven and analytical approach to sourcing strategy, recruitment funnel metrics and hiring efficiency is required.

Agoda bridges the world through travel. The company was founded in 2005 by two lifelong friends and entrepreneurs who wanted to make it easier for people to explore the world.

Agoda is part of Booking Holdings and has a diverse workforce of more than 7,000 employees from 90 countries working across offices around the world. The company connects travellers with millions of hotels, holiday properties, flights and experiences worldwide.

Data and technology are central to Agoda’s culture and support continuous innovation, curiosity and improvement.

About the People Team

The People Team at Agoda is responsible for attracting, developing and retaining exceptional talent from around the world.

The team works to create an inclusive, high-performing and engaging work environment where employees can grow, contribute meaningfully and perform at their best.

Through a strong focus on employee experience, service quality and business partnership, the People Team supports Agoda’s growth while preserving the company’s distinctive culture.

The People Experience and Services function designs and delivers important employee experiences, services and operating foundations across the employee lifecycle.

Its responsibilities include supporting onboarding and mobility experiences, delivering workplace and office services and ensuring employees and managers receive timely, reliable and high-quality People support.

People Services and Help Desk acts as the primary access point for People-related support and is supported by specialist service teams such as People Relations Services.

These teams provide clear guidance, responsive support, effective issue resolution and trusted handling of sensitive employee matters.

Opportunity

Agoda is looking for an Associate Director, Head of People Services and Help Desk to lead its employee-facing People service delivery model across People Help Desk Tier 1 support, Tier 0 self-service foundations and Global People Relations Services.

This is a senior leadership role within People Experience and Services.

The position will shape how employees and managers access support across a wide range of People topics, including routine Human Resources queries, employee lifecycle support and complex or sensitive employee matters requiring specialist intervention.

The selected candidate will lead teams responsible for People Help Desk and Tier 1 services, Tier 0 self-service and knowledge foundations and Global People Relations Services.

Global People Relations Services includes case governance and specialist support for complex employee relations matters.

The role will own the effectiveness of Agoda’s People support model from the employee and manager perspective.

The successful candidate will ensure that the support model remains clear, trusted, scalable and increasingly driven by data and service insights.

The position will strengthen service standards, improve routing and handoffs between teams, increase self-service capability and ensure sensitive employee matters are managed with appropriate quality, consistency and governance.

This role is suitable for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking and the ability to build a modern and scalable People support model in a global and fast-moving organization.

The position is based in Bangkok.

Agoda provides relocation support for successful candidates who are not currently based in Bangkok.

Remote work and work from other locations are not available for this role.

Lead Agoda’s People Services Front Door and Employee Support Model

Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service and the interface with specialist support teams.

Define and continuously improve how employees and managers access support across People-related topics.

Ensure a clear, seamless and trusted employee and manager experience.

Establish strong service principles, operating rhythms and leadership practices across teams responsible for day-to-day People support and complex employee issue resolution.

Ensure Agoda’s People support model can scale effectively with organizational growth, complexity and global expansion.

Lead the People Services and Help Desk Team

Lead, manage and develop the People Services and Help Desk team.

Ensure the team delivers high-quality, consistent and empathetic Tier 1 support across core Human Resources topics.

These topics include organizational policies, HR processes, employee data, benefits, onboarding, employee leave, mobility and general employee lifecycle support.

Define service standards, performance indicators, quality expectations and operating controls.

Ensure employee cases are handled accurately, promptly and in compliance with relevant requirements.

Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness and professionalism.

Oversee workforce planning, team capacity management and prioritization across service demand, seasonal peaks and new People initiatives.

Lead Global People Relations Services

Lead the Global People Relations Services team.

Ensure high-quality and well-governed support across complex employee matters.

These matters include performance concerns, misconduct, grievances, workplace investigations, disciplinary actions, involuntary exits and employee matters arising from organizational change.

Establish clear service ownership, escalation pathways and governance across People Relations case handling.

Partner closely with HR Business Partners, Legal, Compliance and other relevant stakeholders.

Ensure employee relations matters are handled fairly, consistently and pragmatically while complying with internal policies and applicable local legal requirements.

Drive high standards in case management, documentation, risk identification and decision quality.

Use employee relations case trends and recurring themes to improve manager guidance, policy design, service processes and broader People practices.

Own Operating Interfaces Across Tier 1, People Relations and Specialist Teams

Act as the senior operational owner for the flow of work between Help Desk Tier 1, People Relations Services and other Tier 2 or specialist teams across the People organization.

Define and improve routing logic, escalation models, intake criteria, handoffs, service ownership and resolution pathways.

Ensure employees and managers experience a connected support model even when several People teams are involved.

Clarify responsibilities and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, Centres of Excellence and other specialist teams.

Build Tier 0 Self-Service and Knowledge Management Foundations

Develop and execute Agoda’s roadmap for Tier 0 self-service.

Move the organization toward more proactive, intuitive and self-directed resolution of common People queries.

Own and strengthen the People knowledge ecosystem.

This includes frequently asked questions, help content, decision trees, agent guidance and employee-facing support materials.

Partner with policy owners and People subject matter experts to convert complex topics into clear, scalable and user-friendly content.

Increase case deflection, knowledge reuse, content governance and self-service adoption through disciplined measurement and continuous improvement.

Enable Digital, Conversational and AI-Supported Service Delivery

Partner with Product, Technology, Systems and Data teams to improve People support platforms, workflows and user journeys across self-service and case management.

Identify practical use cases for conversational and agentic artificial intelligence within People Services.

Ensure AI-supported solutions improve employee experience and complement human support.

Provide leadership input into the design, testing, implementation and continuous improvement of AI-enabled and digital service solutions.

Ensure appropriate controls, data privacy measures, escalation pathways and trust mechanisms are in place across digital and AI-supported service channels.

Drive Operational Excellence and Continuous Improvement

Monitor and improve service performance metrics across Help Desk and People Relations Services.

Relevant measures include case volume, first-contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, reopened cases and self-service deflection.

Lead improvements in workflows, playbooks, standard responses, employee and manager support training, quality assurance and reporting.

Partner with People Service Excellence and other stakeholders to simplify processes, remove friction and improve the complete employee and manager experience.

Ensure appropriate controls, compliance requirements, documentation standards and data privacy practices are embedded throughout service operations.

Lead Through Insight, Stakeholder Partnership and Change

Act as the senior People Services contact for service performance, priorities, risks and transformation opportunities.

Provide regular insights and reports to People leaders on service trends, root causes, organizational pain points and improvement opportunities.

Partner with Communications and relevant People teams to coordinate messaging related to policy changes, process updates and new tools or services.

Support broader People transformation by bringing an employee-service perspective to operating model design, simplification and capability development.

Requirements

Candidates should possess a bachelor’s degree in Business, Human Resources, Operations, Law, Psychology or a related field.

An advanced degree will be considered an advantage.

Applicants should typically have more than 10 years of relevant experience across HR shared services, employee services, People Operations, employee relations, HR Business Partnering, service delivery or related functions.

Significant leadership experience is required.

Candidates should have demonstrated experience leading managers or multiple service teams within a complex, matrixed and fast-paced work environment.

Applicants should have strong experience running a service or support function with accountability for quality, responsiveness, service design and stakeholder experience.

A strong understanding of multi-tier service delivery models is required.

This includes Tier 0 self-service, Tier 1 support and specialist Tier 2 case management.

Candidates should have meaningful exposure to employee relations or complex people issue resolution.

The role requires sound judgment when handling sensitive matters and a strong understanding of governance, risk and consistency.

Applicants should possess strong capabilities in service design, operating model improvement, process improvement and cross-functional workflow design.

Experience with Human Resources technology platforms and service tools is required.

These may include HRIS platforms, case management systems, knowledge bases and digital support tools.

Candidates should demonstrate the ability to use data and analytics to monitor performance, identify recurring themes and root causes and support prioritization and decision-making.

Excellent stakeholder management and communication skills are required.

Applicants should be capable of building trust and influencing leaders, specialist teams and cross-functional partners.

Strong people leadership capability is required.

This includes coaching leaders and managers, developing team capability and creating a high-performance and service-oriented culture.

Candidates should be comfortable working in a global, evolving and ambiguous environment.

The position requires a strong focus on execution, continuous improvement and scalable solutions.

Preferred Experience

Experience working within a global or regional HR shared services or People Services environment will be preferred.

Experience leading both broad employee support teams and specialist employee relations or case management teams will be advantageous.

Knowledge of knowledge management, service content strategy and self-service adoption is desirable.

Hands-on exposure to conversational artificial intelligence, chatbots, virtual assistants or workflow automation within Human Resources or customer support environments will be an advantage.

Experience improving employee experience through service redesign, process simplification or digital product thinking is preferred.

Previous experience in a high-growth technology, internet or digital business will be valuable.

Familiarity with global organizations operating across multiple countries, cultures and regulatory environments is desirable.

Why This Role Matters

This role provides an opportunity to shape how Agoda employees and managers experience People support at scale.

The teams within this position’s scope manage both routine Human Resources questions and complex or sensitive employee matters.

The Associate Director will help employees feel supported, informed and confident when navigating important stages of their Agoda journey.

The selected candidate will help build a more connected, scalable and future-ready support model.

The role will improve service quality, strengthen self-service and ensure complex employee cases are managed with care and consistency.

The position will directly influence employee experience, manager effectiveness and the continued evolution of Agoda’s People function as the organization grows globally.

Equal Opportunity Employer

Agoda is committed to attracting diverse talent and building an inclusive environment that encourages collaboration and innovation.

Employment decisions are based on merit and qualifications.

The company provides equal employment opportunities regardless of legally protected characteristics.

Description Hiring: Talent Acquisition Specialist Company: Delhi Business Management Institute (DBMI) Location: Udyog Vihar Phase 1 Work Mode: Onsite Experience: 1–3 Years Industry: EdTech Job Summary: Delhi Business Management Institute (DBMI) is hiring a Talent Acquisition Specialist to manage end-to-end recruitment for B2C and Corporate hiring. The ideal candidate should have strong sourcing expertise, stakeholder management skills, and the ability to drive quality hiring within defined timelines. Key Responsibilities: Source and headhunt candidates using LinkedIn, Naukri, and other recruitment platforms. Manage end-to-end recruitment for B2C and Corporate hiring. Partner with hiring managers to deliver quality hires within turnaround timelines. Handle salary negotiations and ensure excellent candidate conversion. Build and maintain strong talent pipelines. Take complete ownership of recruitment from sourcing to candidate joining. Required Skills: Talent Acquisition End-to-End Recruitment Candidate Sourcing Headhunting LinkedIn Recruiter Naukri Boolean Search Stakeholder Management Salary Negotiation Talent Pipeline Management Communication Skills Preferred Profile: 1–3 years of Talent Acquisition or Recruitment experience. Strong sourcing and Boolean search skills. High ownership, learning agility, and execution mindset. Passion for hiring and delivering recruitment results. Benefits: Competitive Fixed Salary Performance-Based Monthly Incentives Fast-paced Learning and Growth Opportunities Collaborative and High-Performance Work Culture Application Website: https://www.dbmi.edu.in

Bristol Myers Squibb offers challenging, meaningful and life-changing work across functions that contribute to transforming patients’ lives. Employees have opportunities to grow through work of significant scale and scope while collaborating with high-performing teams.

Bristol Myers Squibb recognizes the importance of balance and flexibility in the workplace. The company offers competitive benefits, services and programs that provide employees with resources to pursue their professional and personal goals.

Position Summary

The Senior Specialist, Benefit Operations will be part of the People Services function and will be responsible for executing and administering Bristol Myers Squibb benefits programs.

The role covers health and welfare benefits, retirement and savings plans, wellness programs and other employee offerings for the assigned market.

Position Responsibilities

Support the execution and delivery of global, regional and market-level benefits projects and programs whenever required.

Act as an escalation point for HR Advisors for the resolution of employee benefits inquiries and service requirements within established guidelines.

Review system-generated correspondence and communications, rewards vendor websites, benefits enrolment tools, HR Advisor training materials, Local Work Instructions and Knowledge Articles.

Ensure that all benefits-related communication materials, tools and instructions are current, accurate and relevant to the assigned market.

Recommend updates to benefits content, communication and process documentation whenever required.

Support compliance and governance activities for all employee benefit plans and programs.

Identify potential risks, participate in benefits audits and support the implementation of corrective actions.

Execute and administer activities related to benefit plan eligibility, enrolments, status changes and terminations.

Support selected employee wellbeing and social security programs.

Perform testing activities for benefits administration system implementations, system changes and ongoing enhancements.

Develop change requirements for global benefits administration systems within defined guidelines.

Prepare change request documentation and support the implementation of approved system changes.

Review and monitor data integration reports to identify inaccuracies and system errors.

Coordinate corrective actions to resolve data discrepancies and system-related issues.

Prepare and process monthly changes in provider portals whenever required.

Prepare, manage and close employee benefits enrolment windows in coordination with system providers and Centres of Excellence.

Liaise with system providers, local brokers and external benefits vendors whenever required.

Understand, interpret and communicate benefit plan provisions, organizational policies, programs, processes and practices.

Serve as an escalation point for key business partners regarding employee benefits administration.

Assist with the administration of employee wellness programs and vendor coordination.

Coordinate wellness-related employee communications whenever required.

Administer invoicing and payment processes for regional and selected local vendors.

Validate vendor payments and ensure that invoicing activities follow the defined vendor management framework.

Must Have Requirements

Candidates should possess a bachelor’s degree from an accredited university or college.

Applicants should have a minimum of 3 years of hands-on experience in Human Resources service delivery or benefits administration.

Experience working within an HR Shared Services delivery model is required.

Candidates should have experience working in a fast-paced, complex and continuously changing environment.

General knowledge of Human Resources policies, processes, regional employment laws and total rewards legislative requirements for the relevant region is required.

Experience working in a multicultural and multi-country environment is necessary.

Candidates should be able to apply business judgment while assessing requirements and performance to identify suitable solutions for business needs.

Strong analytical skills in Microsoft Excel and Microsoft Office are required.

The role requires exceptional attention to detail and the ability to interpret and present complex employee benefits data.

Preferred Qualifications and Experience

Experience using Human Resources and Total Rewards systems such as Workday, ServiceNow, Online Benefits Administration platforms, Darwin, Benifex and ADP will be preferred.

Completion of a benefits specialty certification or an equivalent industry qualification demonstrating knowledge of compensation and benefits practices will be an advantage.

Candidates should be able to present complex information clearly and convincingly to employees, callers, functional business teams and technical groups.

A demonstrated continuous improvement mindset is preferred.

Work Arrangement

Bristol Myers Squibb follows an occupancy structure that determines where employees perform their work. Roles may be classified as site-essential, site-by-design, field-based or remote-by-design depending on job responsibilities.

Site-essential roles require employees to work all assigned shifts onsite.

Site-by-design roles may follow a hybrid work model with at least 50 percent onsite presence at the assigned facility.

Onsite attendance is considered essential for collaboration, innovation, productivity and a positive organizational culture where applicable.

Field-based and remote-by-design positions may require employees to travel to meet customers, patients or business partners and attend meetings on behalf of the company.

Supporting People with Disabilities

Bristol Myers Squibb is committed to enabling people with disabilities to succeed through a transparent recruitment process, reasonable workplace accommodations and continued support in their roles.

Candidates may request reasonable workplace accommodations or adjustments during the recruitment process.

Data Protection and Recruitment Safety

Bristol Myers Squibb will not request payments, financial information or social security numbers during the application or recruitment process.

Candidate information processed in connection with job applications will be handled in accordance with applicable data privacy policies and regulations.